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These Terms of Service govern customer use of the Yean online store and related order services. This store is operated by WITHIN REACH DISABILITY SERVICES PTY. LTD.. By visiting the website or placing an order, the customer agrees to these Terms of Service and to the policies linked on the website.
Yean keeps product information for Dog Neck Collars and Pet Accessories focused on details a customer can verify before payment, including dimensions, materials, package contents, and intended use.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the legal age or age of majority in your state, province, or country of residence, or that you have given consent for any minor dependents to use this Site. You may not use our products, website, checkout, or services for any illegal or unauthorized purpose, and you may not violate any laws in your jurisdiction while using the Site.
SECTION 2 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. We may modify or discontinue products, content, or services when necessary. Paid order prices are legally protected after checkout is completed, and we will not unilaterally increase paid order prices before shipment. If a clear pricing, inventory, or listing error affects an order, we will contact the customer, cancel the affected order if needed, and issue any applicable refund through the original payment method.
SECTION 3 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse, limit, or cancel orders that appear fraudulent, high-risk, abusive, incorrectly priced because of a technical error, or otherwise inconsistent with these Terms. Customers agree to provide current, complete and accurate purchase, billing, account, contact, and shipping information for all purchases made at our store. Customers also agree to promptly update account and payment information so we can complete transactions and contact them when needed.
SECTION 4 - GOVERNING LAW
These Terms of Service and any separate agreements under which we provide services shall be governed by and construed in accordance with the laws of Australia. This choice of law does not limit any mandatory consumer rights that apply in the customer’s place of residence. This governing law statement follows the legal business address and registration information supplied for WITHIN REACH DISABILITY SERVICES PTY. LTD..
Product Information and Store Content
We work to keep listings for Dog Neck Collars and Pet Accessories accurate, practical, and easy to review. Product photos, measurements, color descriptions, materials, quantities, and care details may show small differences because of lighting, screens, production batches, or measurement methods. When an error is found, we may correct product information, availability, or policy content.
Product Use and Care
Customers should follow the stated product use, care, safety, or installation guidance. Damage caused by misuse, improper maintenance, unauthorized changes, or use outside the product's intended purpose may affect support or return review.
Payment, Shipping, Returns, and Third-Party Services
Payments are processed through PayPal, using only the payment methods currently shown at checkout. Shipping, returns, refunds, and cancellation requests are handled according to our Shipping Policy and Return & Refund Policy. The store may use Shopify, payment processors, analytics tools, shipping carriers, and other service providers to operate the website and fulfill orders.
Intellectual Property, Website Availability, and Updates
Website content, product presentation, text, layout, images, and branding are owned by or licensed to WITHIN REACH DISABILITY SERVICES PTY. LTD. unless otherwise stated. We may update the website or these Terms from time to time. The version posted on this website applies when a customer visits the site or places an order.
Short interruptions may occasionally occur while we perform security updates, scheduled maintenance, or respond to an issue affecting a hosting or payment service. We will use reasonable care to restore access, and a temporary website interruption does not cancel an accepted order, remove an available refund right, or limit any protection that cannot lawfully be excluded.
SECTION 5 - CONTACT INFORMATION
Company Name: WITHIN REACH DISABILITY SERVICES PTY. LTD.
Store Name: Yean
ABN: 17 698 136 088
ACN: 698 136 088
Business Address: Unit 19, 2 Rosa Street, Oatley, NSW 2223, Australia
Email: info@yean.shop
Phone: +61 480 803 959
Support Hours: Monday-Friday: 9:00 AM - 5:00 PM (GMT-08:00) Pacific Standard Time (Los Angeles)